SMH Marketing Refunds, Returns, and Subscription Cancellations Policy

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No Refunds

There are absolutely no refunds for single payment options or multiple-payment options.

This is a passion project to honor the memory of Scott "Mongo" Haines.

If you don't feel comfortable in investing in the the products and services of Gary Halbert's best student, Scott Haines, please do not buy.

If you choose a multi-payment option for any product, you agree to return all products and materials if you do not honor your agreement to make all payments.

Shipment and Risk of Loss

When you buy a physical product from our website, the purchase is made per a shipment contract. Whether we ship the product directly to you, or it is shipped to you by a third party (e.g. a drop shipper), the risk of loss and title for each product purchased from us passes to you once it has been delivered to the carrier (e.g. U.S. Postal Service, U.P.S., FedEx etc.). We are not responsible for items lost during transit.

Subscription Cancellations

If you want to cancel a subscription you have with us, please use the information in the "Contact Us" section below to make your cancellation request.

When you cancel a subscription with us, you will continue to receive your subscription benefits until the end of the current billing period. You will not receive a refund of any portion of the subscription fees you paid for the current or prior billing periods.

Example: If we process a monthly subscription's cancellation on March 7th, you will continue to receive the benefits of that subscription until March 31st and there will not be a refund of any part of the March monthly subscription fee. You will neither be billed for nor receive the benefits of the cancelled subscription after March.

Do not wait until the end of a billing or subscription period to make a subscription cancellation request because such requests are typically processed within 2 to 3 business days after we receive them. As it takes longer for us to receive postal mail than electronic mail, we recommend that you email your request. Providing us with your account/subscription number (if you have one) can also speed up the process of honoring your request.

We will confirm your subscription has been cancelled by either email or postal mail.

Contacting Us

Email your subscription cancellation request to scott[at]shortcutcopywritingsecrets.com. Please include the words "Subscription Cancellation Request" in the subject line of your email.

When you communicate with us by email concerning a request for a refund or subscription cancellation, you are agreeing that we can respond to you by email or other electronic means of communication.

Send your written request for a subscription cancellation by first class postal mail to:

SMH Marketing
Attn: Refunds & Subscriptions Department
6130 W. Flamingo Rd. #347
Las Vegas, NV 89103
United States

To serve you and others better in the future, we request (but do not require) that you tell us why you want a refund or cancelled your subscription. We want satisfied customers.

Please remember that asking for a refund but continuing to use products purchased from us is the same thing as stealing and may also violate applicable intellectual property rights law.

This Policy and Customer Agreements

Any customer agreement between us supersedes this policy to the extent there is any conflict with the terms and conditions of the customer agreement.

GDPR Fees

Any fees charged to process a request made under Regulation (EU) 2016/679, the European Union's General Data Protection Regulation ("GDPR"), whether the processing is voluntary or by legal mandate, are not eligible for a refund.

This refund policy was last updated on June 16, 2018.

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